1. Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, address, phone number, and email address when you place an order or interact with our website or customer service.
1.2 Usage Information: We automatically collect certain information about your use of our website, including your IP address, browser type, operating system, and pages visited. This information helps us analyse trends, administer the site, and improve user experience.
2. Use of Information
2.1 Order Processing: We use the personal information you provide to process and fulfil your orders, deliver your pizzas, and communicate with you about your order status.
2.2 Marketing Communications: With your consent, we may send you promotional offers, updates, and newsletters via email or SMS. You can opt out of these communications at any time by following the instructions provided in the message.
2.3 Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter.
2.4 Analytics and Improvements: We analyse usage information and cookies to improve our website, services, and customer experience. This includes enhancing website functionality, identifying popular menu items, and optimising our delivery routes.
3. Information Sharing and Disclosure
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery drivers, and IT support. These parties are obligated to protect your information and are prohibited from using it for any other purpose.
3.2 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as government or law enforcement agencies.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of Woodz Pizza, customer information may be transferred as part of the transaction. We will notify you of any such change and ensure the continued protection of your personal information.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, restricted access to information, and regular security assessments. However, no data transmission over the Internet or electronic storage method is entirely secure, so we cannot guarantee absolute security.
5. Data Retention
6. Your Rights and Choices
6.1 Access and Correction: You may request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete.
6.2 Opt-out: You can opt out of receiving marketing communications from us by following the instructions provided in the message or by contacting us directly.
6.3 Do Not Track: Our website does not respond to "Do Not Track" signals. However, you can modify your browser settings to reject cookies or alert you when cookies are being used.
7. Children's Privacy
Woodz Pizza does not collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly remove the information from our records.
9. Contact Us
Woodz Pizza Address:
17 Marsworth Rd
Pitstone, Leighton Buzzard
Phone: 01296 663 603