PRIVACY POLICY

This Privacy Policy outlines how Woodz Pizza collects, uses, discloses, and protects the personal information of its customers. By using our services or accessing our website, you consent to the collection and use of your personal information as described in this policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information, such as your name, address, phone number, and email address when you place an order or interact with our website or customer service.

1.2 Usage Information: We automatically collect certain information about your use of our website, including your IP address, browser type, operating system, and pages visited. This information helps us analyse trends, administer the site, and improve user experience.

1.3 Cookies: We may use cookies and similar technologies to enhance your browsing experience, personalise content, and gather information about how you use our website. You have the option to disable cookies through your browser settings.

2. Use of Information

2.1 Order Processing: We use the personal information you provide to process and fulfil your orders, deliver your pizzas, and communicate with you about your order status.

2.2 Marketing Communications: With your consent, we may send you promotional offers, updates, and newsletters via email or SMS. You can opt out of these communications at any time by following the instructions provided in the message.

2.3 Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter.

2.4 Analytics and Improvements: We analyse usage information and cookies to improve our website, services, and customer experience. This includes enhancing website functionality, identifying popular menu items, and optimising our delivery routes.

3. Information Sharing and Disclosure

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery drivers, and IT support. These parties are obligated to protect your information and are prohibited from using it for any other purpose.

3.2 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as government or law enforcement agencies.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of Woodz Pizza, customer information may be transferred as part of the transaction. We will notify you of any such change and ensure the continued protection of your personal information.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, restricted access to information, and regular security assessments. However, no data transmission over the Internet or electronic storage method is entirely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or de-identify personal information when it is no longer needed.

6. Your Rights and Choices

6.1 Access and Correction: You may request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete.

6.2 Opt-out: You can opt out of receiving marketing communications from us by following the instructions provided in the message or by contacting us directly.

6.3 Do Not Track: Our website does not respond to "Do Not Track" signals. However, you can modify your browser settings to reject cookies or alert you when cookies are being used.

7. Children's Privacy

Woodz Pizza does not collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly remove the information from our records.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post any changes on our website and indicate the effective date of the revised policy. It is your responsibility to review this policy periodically for updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Woodz Pizza Address: 

17 Marsworth Rd

Pitstone, Leighton Buzzard

LU7 9AT

Email: info@woodzpizza.com

Phone: 01296 663 603